Last updated: September 23, 2025
By accessing and using ITBoxUSA's website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website located at itboxusa.com and all related services provided by ITBoxUSA.
ITBoxUSA provides comprehensive IT services including but not limited to:
You are responsible for maintaining the confidentiality of any account information and passwords associated with our services. You agree to provide accurate, current, and complete information.
You agree not to use our services for any unlawful purposes or in any way that could damage, disable, or impair our services. Prohibited activities include:
We strive to provide reliable and uninterrupted services, but we cannot guarantee 100% uptime. We reserve the right to:
Payment terms are specified in individual service agreements. Unless otherwise stated, payments are due within 30 days of invoice date. Late payments may be subject to interest charges and service suspension.
Refund policies vary by service type and are outlined in individual service agreements. Generally, custom development work is non-refundable once commenced, while subscription services may be eligible for pro-rated refunds.
All content, trademarks, and intellectual property on our website and in our services remain the property of ITBoxUSA unless otherwise specified. You may not reproduce, distribute, or create derivative works without our written permission.
We respect your intellectual property rights. Unless otherwise agreed in writing, you retain ownership of your data and content. We may require limited licenses to provide our services effectively.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data.
To the fullest extent permitted by law, ITBoxUSA shall not be liable for:
Our total liability for any claim shall not exceed the amount paid by you for the specific service in question during the 12 months preceding the claim.
You agree to indemnify and hold harmless ITBoxUSA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Either party may terminate service agreements according to the terms specified in individual contracts. We reserve the right to suspend or terminate services immediately for:
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall first be addressed through good faith negotiations. If resolution cannot be reached, disputes may be subject to binding arbitration or mediation as specified in individual service agreements.
ITBoxUSA shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, labor disputes, or government actions.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remainder of these Terms shall remain in full force and effect.
We reserve the right to modify these Terms at any time. We will provide notice of material changes through our website or email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
If you have any questions about these Terms of Service, please contact us:
ITBoxUSA
Email: info@itboxusa.com
Phone: +1 810-207-1127
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.